WHAT OUR CLIENTS SAY

An absolute joy

“I have to say my dealings with your company and your valuer James Weedon has been an absolute joy.”

Mr Mortimer, Private Client

My client was very happy

“My client was very happy with the service provided by Quastel’s and Ben specifically, she felt heard and considered."

Phoebe Lumley, Lumley Insurance

Executed with great professionalism

“In this age where complaints are at the forefront and praise seems to have been forgotten, I would just like to take the opportunity to say how polite and professional Ben was on arrival at the Hall. He kept in contact with us and informed us of his expected arrival time. The whole process has been facilitated and executed with great professionalism."

Mrs Cutler, Private Client

No hesitation in engaging you again

“We have been very pleased with your services and will have no hesitation in engaging you again or recommending you to others.”

Mr Williams, Private Client

Excellent service

“Thanks again for your company’s excellent service. It was a pleasure working with Daniel. He was very easy to have in the house, getting on with the valuation and I found talking to him very informative and useful” 

Mrs Blacker, Private Client

Polite, courteous and helpful

“Quastel Associates are always polite, courteous and helpful to deal with and are incredibly pro-active when it comes to keeping us, the broker, and the client in-the-loop with valuations in respect of appointment dates etc. Their appraisals are very easy to navigate and are easily read, allowing us to quickly make the relevant changes to the client’s policy. The service they provide is excellent and is greatly appreciated by insurers, brokers and the end client.”

Covéa Insurance

Highest professional standards

"The valuation which was carried out to the highest professional standards by an extremely well informed and professional valuer. We feel much more comfortable now that our sums insured have been validated."

Mr Jarratt, Private Client

In good hands

"We find the service offered by Quastel Associates invaluable in ensuring that our clients are adequately insured. Furthermore, the appraisal helps to fulfil the requirements made by insurers for valuations in respect of higher value items of art and antiques, with the minimal amount of hassle for the customer. As a broker, we are very happy with the service provided. We are kept up to date with appointment dates, any changes, and the appraisal reports are produced in good time. I have personally attended a few of the appraisals and seen first-hand that the valuers are courteous and knowledgeable, giving our clients assurance that they are in good hands.”

Stuart Runciman, Ellis David brokers

An excellent service

“Thanks for an excellent service. Please pass on our appreciation to Charles, a thorough gentleman. ” 

Mr Zander, Private Client

Very professional

“I wanted to thank you particularly for the very professional way the whole valuation process was conducted. I appreciated how both you and Charles addressed all our concerns. We are completely satisfied with the job and valuation reports. Please pass our special thanks to Charles for his excellent work.”

Mr Brown, Private Client

Very helpful and competent

“The lady who came and valued the contents was very helpful and competent. We were very impressed with the service that your company provides.” 

Mr Bettinson, Private Client

Very impressed with Ben

" [Our client] was clearly very impressed with Ben – enjoyed his visit and found the information he provided to be very useful... Ben gave the customer some guidance which was much appreciated."

Agent, NFU Mutual

The excellent service

“Thank you very much for sending the valuation report to me. I received it this morning.  I'm most grateful for the excellent service I've received from Quastel Associates.” 

Mrs Bambery, Private Client

Feedback... has been superb

"The feedback, particularly recently from [our client], has been superb. Thank you for representing our Business so professionally."

Mark Wheeler, NFU Mutual Aylesbury

An absolute pleasure

"As the founder of British insurance, it is my pleasure to write this testimonial in support of Quastel Associates, as I have first-hand knowledge of their professionalism, consummate skill and expertise.

They have undertaken several insurance valuations for my family and their fantastic work has always exceeded everyone's expectations. They are also an absolute pleasure to deal with and I recommend them to you unreservedly."

Simon Lance Burgess LLB, Private Client

We are very pleased

"First, we would like to say how much we enjoyed the visit [from] Charles Greig. We respect his knowledge and are delighted that his valuation of our paintings is double [the amount] we paid for them… We are very pleased that we asked you to carry out this exercise and please pass on our thanks to Mr Greig."

Mr Lowry, Private Client

I am very impressed!

"I am sure we will use your company again in the future when we require an updated valuation. You have been very easy to communicate with and the whole process has run very smoothly. I am very impressed!"

Ms Watson (PA to a Private Client)

The team are an absolute pleasure

“Quastel Associates have been providing our customers and our underwriters with an excellent service for more than a decade. The team are an absolute pleasure to work with and their professionalism, reliability and expert assistance enables us to provide our customers with an additional service which complements our High Net Worth offering.”

Aviva